Welcome to Tome Wave. These Terms and Conditions (“Terms”) govern your access to and use of our website tomewave.com, including any purchases you make through it. By accessing, browsing, or purchasing from our website, you agree to comply with these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. Company Information
Tome Wave is an independent online retailer specialising in crime and thriller novels.
Our business operates in compliance with UK consumer protection laws, including the Consumer Rights Act 2015 and the Distance Selling Regulations.
2. Definitions
“We”, “Us”, “Our” refer to Tome Wave.
“You”, “Your” refer to the individual accessing or using our website and services.
“Website” means tomewave.com and all associated pages.
“Products” refers to books and related items sold on the Website.
3. Use of the Website
By using our website, you confirm that:
You are at least 18 years old or have legal permission from a guardian.
You agree to provide accurate, up-to-date information during checkout or account creation.
You will not use the website for any illegal or fraudulent purposes.
We reserve the right to restrict or terminate access to users who misuse our services or breach these Terms.
4. Product Information
We make every effort to ensure all product descriptions, images, and pricing are accurate. However, minor variations (e.g., cover design, edition, or publisher updates) may occur without prior notice.
All prices are listed in British Pounds Sterling (£ GBP) and include applicable UK taxes.
If an error in pricing or availability occurs, we will contact you to confirm before processing your order.
5. Ordering and Payment
When you place an order on Tome Wave, you agree that:
All information provided during checkout is accurate and complete.
You are authorised to use the chosen payment method.
Payment will be processed securely through our third-party payment partners (we do not store full card details).
Once payment is confirmed, you will receive an Order Confirmation Email summarising your purchase. Orders are subject to acceptance and availability.
6. Delivery
We offer delivery across the United Kingdom via trusted courier partners. Estimated delivery times:
Standard UK Delivery: 2–5 working days
Express UK Delivery: 1–2 working days
Delays may occur due to postal disruptions or stock limitations. We will notify you promptly if this happens.
Please ensure your shipping address is correct. Tome Wave is not responsible for parcels lost due to incorrect delivery information provided by the customer.
7. Returns and Refunds
You have the right to cancel your order within 14 days of receiving your items, in accordance with the Consumer Contracts Regulations 2013.
To qualify for a return:
The book must be unused and in its original condition.
Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
Once your return is received and approved, we will issue a refund to your original payment method within 5–10 business days.
For more details, please refer to our Refund Policy page.
8. Intellectual Property
All content on this website — including text, graphics, images, logos, and layout — is the property of Tome Wave or its licensors.
You may not:
Copy, distribute, or reproduce any material without prior written consent.
Use the Tome Wave name or logo in any way that misrepresents our brand.
9. User Accounts
If you create an account on our website:
You are responsible for maintaining the confidentiality of your login details.
You agree to notify us immediately of any unauthorised use of your account. We reserve the right to suspend or delete accounts that violate our Terms.
10. Limitation of Liability
To the fullest extent permitted by law, Tome Wave is not liable for:
Any indirect or consequential loss arising from the use of our website or products.
Loss of profits, data, or business interruption.
Nothing in these Terms limits or excludes our liability for:
Fraud or fraudulent misrepresentation
Death or personal injury caused by our negligence
Breach of your statutory rights under UK law
11. External Links
Our website may contain links to external or third-party sites. We are not responsible for the content, privacy policies, or practices of these external websites. You access them at your own risk.
12. Promotions and Discounts
Occasionally, we offer promotional discounts or limited-time offers. Each promotion is subject to specific terms, including start and end dates. Discounts cannot be applied retroactively or combined with other offers unless explicitly stated.
13. Privacy and Data Protection
Your privacy is important to us. All personal data is processed in accordance with our Privacy Policy, which complies with the UK GDPR and Data Protection Act 2018. By using our website, you consent to such processing and confirm that all data provided is accurate.
14. Termination of Use
We reserve the right to suspend or terminate access to our website and services at any time if:
You breach these Terms;
You misuse our platform or engage in fraudulent activity; or
It is necessary for security, maintenance, or compliance reasons.
15. Governing Law and Jurisdiction
These Terms and any disputes arising from them are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
16. Changes to These Terms
We may update or revise these Terms from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of the website after changes indicates your acceptance of the revised Terms.
17. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
